Ops‑manual style roofing help for GB homeowners
Roofing decisions made clearer: scope, limits, and next steps
We’re a local London team focused on practical roof repairs, flat roof maintenance, and rainwater goods. This site is written like a working manual: we explain what’s typically included, what’s commonly excluded, and how to prepare so a visit is efficient and safe. If you’re not sure what you need, start with the selection matrix and follow the links to service pages and anchor sections.
- Phone
- +44 20 7946 0958
- Hours (Mon–Fri)
- 08:00–18:00
- Coverage
- London & nearby GB areas
Quick service cards
Each card jumps to a service anchor on Services. You’ll also see links back to the selection matrix, so you can choose a sensible scope first and then request a quote with the right details.
Roof repairs (tiles, slate, flashing)
Targeted repairs with clear scope: inspection, fault isolation, safe access, repair options and limits.
Use when: isolated leak, slipped tiles, cracked mortar, flashing fatigue.
Flat roofing maintenance & patching
Assessment of ponding, seams and outlets; maintenance tasks and repair plans without unrealistic guarantees.
Use when: pooling water, seam lift, outlet overflow, ageing felt/EPDM/GRP.
Gutters, fascias & soffits
Cleaning, minor repairs and replacement guidance; water management checks to reduce damp risk.
Use when: staining, drips at joints, overflowing during rain, wind damage.
Fact panels (ops-manual format)
Roofing issues are rarely solved by one phrase like “just seal it”. These panels summarise what we do, how quickly we can usually respond, and the limitations you should know upfront (access, weather windows, and hidden defects).
Plain-language promise
We’ll describe the likely fault path, the repair method, and the boundaries of the quote. Where a permanent fix can’t be confirmed without opening up a section, we’ll say so and offer staged options.
Scope
- Inspection notes: photo-first where safe, then targeted checks.
- Fault isolation: confirm likely entry point vs internal damp symptoms.
- Repair options: minimum viable fix vs more durable rework.
- Aftercare: what to monitor after the next heavy rain.
Response times
Typical scheduling depends on weather and safe access. For active leaks, we aim to propose a near-term visit and a temporary risk-reduction plan.
- Weekdays
- 08:00–18:00
- Saturday
- 09:00–13:00
- Sunday
- Closed
Limitations
- Weather: high winds and heavy rain restrict safe roof work.
- Access: loft hatch, roof pitch, and neighbouring boundaries matter.
- Hidden defects: timber decay or membrane failure may only appear once opened.
- Temporary fixes: can reduce risk, but may not be a long-term solution.
What to send with your enquiry
To avoid back-and-forth, include (1) roof type if known (tile/slate/flat), (2) where you see water inside, (3) any recent storms, (4) photos from ground level, and (5) access constraints. You can use our contact form which validates the basics before opening your email client.
Preparation checklist (teaser)
A good visit starts with a safe, clear working area. This short checklist is designed for occupied homes and small buildings in London. For a complete version and printable list, see About → Checklists.
- Clear access: move cars/bins away from the frontage.
- Loft entry: ensure hatch is reachable and lit.
- Leak notes: write when it happens (wind/rain direction).
- Protect belongings: move items away from damp spots.
- Photos: take safe ground-level images of elevations and gutters.
- Pets/children: plan a clear route during ladder work.
Service selection matrix
Use this table to choose a starting scope. It’s not a diagnosis tool—just a practical routing guide that helps you request the right service and describe the problem in a way that maps to materials, access, and likely fault paths.
| Your symptom | Most likely area | Start with | What to include in your message |
|---|---|---|---|
| Drips after wind-driven rain near chimney / party wall | Lead flashing, mortar fillets, adjacent tile edges | Roof repairs | Photo of chimney from ground, internal ceiling mark location, last storm date |
| Overflowing gutter and staining on brickwork | Blocked outlet, poor fall, leaking joint | Gutters & fascia | Which elevation, when it overflows (light/heavy rain), any visible sagging |
| Ponding on flat roof; damp at ceiling edge | Outlets/scuppers, seam splits, upstand junctions | Flat roof maintenance | Roof age/material if known, where water sits, outlet locations, safe photos |
| Slipped tiles or visible gaps after high winds | Tile fixings, ridge/verge details, underlay exposure | Roof repairs | Street-facing photo, number of affected areas, any debris in garden |
| Damp smell in loft; no obvious leak point | Ventilation, condensation, minor ingress near penetrations | Inspection-first visit | Loft photos (safe), duration of issue, extractor fan use, insulation notes |
CTA: Check the matrix, then message with context
If you can match your symptom to a row above, you’ll likely get a faster and more accurate quote because we can plan the right access and materials. When you’re ready, use the contact page to generate an email with a structured subject line and required fields (no tracking, no accounts).
Internal links (tools-first navigation)
This site is intentionally “manual-like”. Instead of long sales copy, you’ll find decision tools, checklists, and clear exclusions. Use these pages to plan work responsibly and reduce avoidable call-outs.
Services
Clear scopes for repairs, flat roof maintenance, and gutters. Each section links back to the matrix for consistency.
About & policies
Why we publish limitations, what “staged work” means, and how we keep quotes aligned with real site conditions.
Contact (mailto) with validation
We don’t use external forms or trackers. This form validates the essentials and then opens your email app with a structured message. If you prefer, email us directly at [email protected].