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Live Football Tickts Roofing

Practical roofing help for homes and small businesses across GB

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Services (hub)

This page is the practical hub for our core roofing services across GB: what each service covers, what it doesn’t, how we assess a job, and how to prepare so we can quote accurately. If you’re new here, start with the about page to understand our repair-first approach, then use the anchors below to jump to the right section.

Jump to a service:

Also useful: pricing & policies, customer reviews, and contact details.

Service details

Each service section below includes typical outcomes, what we look for, and how it links to our policies. If you’re comparing options, you can also check recent feedback on Reviews.

Roof repairs & leak tracing

Targeted fault-finding and repairs for slipped tiles, flashing defects, punctures, and rain ingress; includes a written scope, photos where safe, and repair notes. Leak tracing is often about ruling out the obvious first (blocked valleys, failed pointing, split lead flashings) before proposing wider works.

Typical tasks

  • Replace or refix slipped/damaged tiles and small sections of underlay where accessible.
  • Localised flashing/soaker checks at abutments, chimneys, and penetrations.
  • Seal and reinstate small punctures after identifying entry path (not just the stain).
  • Document findings to support insurance/landlord conversations where appropriate.

When to choose this

  • Intermittent leak tied to wind-driven rain (classic for a defect around flashings).
  • Sudden ingress after storms or tile movement.
  • Early signs like damp patches in lofts or staining near roof junctions.
  • You want repair-first options before considering a larger replacement project.

Next steps: share photos and timing details via Contacts. For how we handle variations (hidden defects), see Policies. If you’re comparing experiences, read Reviews.

Flat roof maintenance (felt/EPDM)

Maintenance and remedial works for flat roofs: edge details, outlets, seams, and upstands; advice on condensation vs. water ingress and safe access planning. Flat roofs often “fail” at details rather than the middle: outlets, terminations, and changes of direction.

What we look for

  • Standing water patterns and whether they’re due to falls or blocked outlets.
  • Edge trim integrity, drips, and termination bar fixings.
  • Seam condition (EPDM) and blistering/splits (felt).
  • Upstands at walls/lanterns and any movement cracks.

Common outcomes

  • Cleared outlets and local reseals where appropriate.
  • Repaired edge detail to prevent capillary tracking.
  • Practical moisture notes (when marks are likely condensation).
  • Access plan recommendations (especially for fragile coverings below).

We keep recommendations proportionate: maintenance where it makes sense, and clear escalation criteria when it doesn’t. For scheduling and weather constraints, see Policies. For a quote request, use Contacts.

Gutters, fascias & roofline works

Cleaning, minor repairs, joint resealing and alignment checks for gutters and downpipes; roofline inspection for soffits/fascias with practical recommendations. Many “roof leaks” are actually overflow issues: water tracks down brickwork, hits a lintel, then appears indoors elsewhere.

What’s included (typical)

  • Clearing blockages and checking fall direction (levels/alignment).
  • Minor section replacement when compatible and available.
  • Joint resealing and bracket checks.
  • Downpipe flow checks and splashback diagnosis.

Useful add-ons

  • Rainwater path notes to help prevent recurring damp.
  • Roofline condition notes (soffits/fascias) with replacement options.
  • Seasonal maintenance planning for trees/leaf fall.
  • Photos of defects where safe access allows.

For our documentation and workmanship boundaries, review Policies. If you need help choosing the right service, get in touch via Contacts.

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Included / Not included (scope table)

This table is here to reduce surprises. Exact scope is confirmed in writing before work starts. If something changes once we can safely access and inspect, we’ll explain options and costs before proceeding (see Policies).

Item Included (typical) Not included / requires agreement
Written scope & job notesPlain-English summary of findings, planned repair steps, and any limitations.Engineering reports or certification outside our normal paperwork.
Photos (where safe)Photos from safe vantage points to show defect locations and completed work.Drone/thermal imaging unless booked specifically.
Minor tile/slate repairsRefixing/replacing a small number of slipped/broken units as scoped.Widespread re-roofing or full re-battening.
Flashing checksInspection of obvious junctions; localised repair where practical.Full chimney rebuilds or major masonry restoration.
Flat roof seams / edge detailsLocal repairs to seams, trims, outlets and upstands (felt/EPDM) where suitable.Full flat roof replacement unless separately quoted.
Gutter cleaningRemoval of typical debris and basic flow check to downpipe.Ground drainage repairs beyond the downpipe outlet.
Gutter joint resealingReseal accessible leaking joints and check bracket stability.Replacement of full runs where aging/UV damage makes reseal unreliable.
Downpipe alignmentReposition minor misalignments and check connections.Internal stack or concealed rainwater pipeworks.
Safe access planningDiscuss access constraints and safer alternatives before attending.Scaffold hire unless specified; rope access unless arranged.
Work area tidy-upBasic cleanup of repair debris created by our work.Removal of unrelated waste or prior contractor materials.
Minor sealants & fixingsStandard fixings/sealants in the priced scope.Specialist products specified by manufacturer/architect without prior notice.
Water testing (limited)Small controlled checks where appropriate to confirm likely entry paths.Full diagnostic flooding tests or repeated visits unless agreed.
Client communicationClear updates and confirmation of scope changes before extra work.24/7 monitoring or emergency callout guarantees.
Warranty/guarantee termsWorkmanship terms as stated in Policies.Manufacturer guarantees for materials we did not supply/install.

If you’re unsure whether your issue is “roof” or “rainwater goods”, send a short description and photos; we’ll point you to the right section above. Contact: Contacts.

Assessment factors (how we price and plan)

We quote based on risk, access, complexity and the likelihood of hidden defects. The list below shows what changes cost and timing in real life. For payment terms and cancellations, see Policies.

Factor Why it matters What helps you get an accurate quote
Height and pitchAffects safe working method, time, and whether scaffolding is needed.Tell us storeys, roof type, and if there’s a safe ladder point.
Access constraintsConservatories, rear alleys, and parking restrictions change setup.Photos of approach route + any gate widths.
Roof covering typeTile/slate/flat systems differ in fixings, details and repair methods.If known, note material and approximate age.
Defect locationValleys, chimneys and junctions are more detail-heavy than open field areas.Mark location on a photo (even a screenshot) if possible.
Weather windowSome repairs need dry conditions; wind affects safety and sealing reliability.Flexible dates help us pick a safe, effective window.
Water ingress patternIntermittent vs constant leaks point to different entry paths.Tell us what conditions trigger it (wind direction, heavy rain, overflow).
Interior damageHelps triangulate leak path, but also may need separate trades for plaster/paint.Photos of staining with a reference object for scale.
Existing patch historyMultiple old patches can hide the real defect or compromise materials.Tell us what has been tried and when.
Material availabilityMatching profiles/colours can affect lead time and cost.Any spare tiles/sections on site is useful to know.
Drainage and outlet conditionBlocked outlets cause ponding and edge tracking on flat roofs.Photos of outlets/scuppers and where water discharges.
Safety considerationsFragile roofs, skylights, and electrical hazards can require different approach.Mention skylights, asbestos concerns, or fragile coverings if known.

If you want a second opinion on whether a suggested full replacement is necessary, we can review your photos and paperwork first. Start at Contacts and include any previous quotes.

Preparation checklist (to avoid delays)

Roofing work is access-sensitive. These steps reduce time on site and help keep the visit safe. If anything is difficult, tell us in advance—there’s usually an alternative plan.

  1. Confirm the best contact person on the day and a mobile number.
  2. Share the exact address + postcode and any site entry instructions.
  3. Tell us if it’s owner-occupied, tenanted, or a managed property.
  4. Provide clear photos of the roofline from ground level (front and rear if possible).
  5. Photograph the interior signs (stains, damp patches) with a wide shot and a close-up.
  6. Note timing: when the leak started, whether it’s worsening, and what weather triggers it.
  7. Clear access to loft hatch / top-floor rooms if the issue is internal.
  8. Move vehicles to allow safe ladder positioning and tool unloading where required.
  9. Keep pets secured and let us know if there are shared access areas.
  10. Point out known hazards (fragile roofs, skylights, asbestos concerns, overhead cables).
  11. For flat roofs, confirm how we reach the roof (hatch, window, internal stair, etc.).
  12. If gutters are involved, tell us about frequent blockages (trees nearby, previous overflow points).
  13. Have any spare tiles/roofing materials available if you know matching is difficult.
  14. For business premises, confirm working-hour restrictions and any permit requirements.

Need help sending details?

Use the enquiry form on Contacts. If you prefer email, include “Service + Postcode” in the subject line and send to [email protected].

Office hours

Mon–Fri: 08:00–18:00

Sat: 09:00–13:00

Sun: Closed

Read before booking: Policies (scope, cancellations, and documentation).

Boundaries & exclusions (important)

Roofing is safety-critical. We don’t cut corners on access or risk. These boundaries help you understand what we can and can’t do on a standard visit; if your job falls into an excluded category, we’ll point you to the right approach.

  • We don’t work at unsafe heights or in unsafe weather conditions (wind/ice/lightning).
  • No work on fragile or restricted surfaces without an agreed safe access method.
  • No structural engineering sign-off; we provide practical roofing notes, not building control certification.
  • We don’t undertake full interior reinstatement (plastering/painting); we can advise on sequencing with other trades.
  • We don’t clear or repair underground drains; rainwater goods are assessed to the outlet/discharge point only.
  • No asbestos handling; if asbestos is suspected, specialist assessment is required before disturbance.
  • We don’t guarantee diagnosis from photos alone; final scope depends on safe inspection findings.
  • We won’t perform “temporary fixes” that are likely to fail quickly without explaining limitations and alternatives.
  • We don’t remove unrelated waste or previous contractor materials unless agreed in scope.

For how we handle changes once access reveals additional issues, see Policies. To discuss your situation, use Contacts.

Glossary (plain-English terms)

We use these terms in scopes and notes. If you see one you don’t recognise in a quote or message, this is the reference. You can also share this page with a landlord or facilities manager.

Flashing
Weatherproof material (often lead or similar) used at junctions (e.g., roof-to-wall, chimneys) to stop water tracking inside.
Upstand
The vertical section where a flat roof turns up against a wall/kerb. Upstands are common failure points if edges lift or crack.
Outlet
The point where a flat roof drains. Blocked or undersized outlets can cause ponding and water tracking at edges.
Ponding
Standing water that remains on a flat roof after rain. Some is tolerable; persistent ponding increases wear and risk at seams/details.
Soffit & fascia
Roofline boards at the eaves. They support gutters and ventilate roof spaces (where designed), and they can show early signs of overflow.
Valley
The channel where two roof slopes meet. Valleys collect a lot of water; blockages or damage here often cause leaks.
Leak tracing
A structured process to identify the water entry path (not just the visible stain), using patterns, junction checks, and safe inspection.
Scope
The exact list of tasks and limits agreed before work. If new defects appear, we pause and agree a variation (see Policies).

Enquiry (mailto with validation)

If you’re ready, send an enquiry that includes the key assessment factors. This form opens your email app with a prefilled message to [email protected]. Prefer a dedicated page? Use Contacts.

Required.

Required (for reply).

Tip: mention whether it’s intermittent, and what weather triggers it.

By sending, you confirm the details are accurate to the best of your knowledge. Read Policies for how we handle scope changes.

Useful links

Policies (scope, payments, cancellations) Contacts (all methods) Reviews (customer feedback) About (how we work)